Terms and conditions
Template. Review with a qualified adviser before publishing. Last updated August 2026.
1. Who we are
Mili Method is a sole trader established in the United Kingdom. Contact: hello@milimethod.co. A full trading address and, where applicable, VAT number appear on every invoice.
2. The contract
Your order is an offer to buy. A contract is formed when we send you an order confirmation email. If we can't fulfil an order we'll tell you and refund you in full.
3. Prices and payment
Prices are in pounds sterling and include VAT where it applies. Digital sales are processed by our payment partner acting as merchant of record, which handles VAT in the customer's country. Postage is shown before you pay.
4. Digital products
Digital editions are delivered as PDF files by download link and email, immediately after payment. By completing your purchase you agree that supply begins straight away, and you acknowledge that this means you lose the statutory 14-day right to cancel for digital content under the Consumer Contracts Regulations 2013 once the download has begun.
Our own 30-day goodwill refund applies anyway. We'd rather refund you than have you feel stuck with something.
5. Licence and copyright
All text, illustration, typesetting and design remain the property of Mili Method. When you buy a book, digital or printed, you get a personal, non-transferable licence to use it yourself. You may print a digital edition for your own use as many times as you like.
You may not resell, redistribute, share, upload, or reproduce any part of it for others, and you may not use it commercially including in paid workshops, courses or client sessions, without a licence from us. If you want to use these books with clients or a team, just ask; we have a straightforward licence and it isn't expensive.
6. Printed books
Printed books are dispatched within two working days and sent Royal Mail tracked 48. Delivery estimates are estimates. Risk passes to you on delivery.
7. What these books are
Our books support reflection and everyday wellbeing. They are not therapy, not medical advice, and not a substitute for professional care, and no claim is made that they diagnose, treat, cure or prevent any condition. Please read the wellbeing note. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud.
8. Liability
We are responsible for foreseeable loss and damage caused by us. We are not liable for business losses. Nothing here affects your statutory rights as a consumer under the Consumer Rights Act 2015.
9. Governing law
These terms are governed by the law of England and Wales, and disputes fall to the courts of England and Wales.